Decision Making and Problem Solving in Management:

Tools and Techniques for Managers and Teams

Decision making and problem solving play an important part of everyone’s business and personal life. This book can help you carry out these tasks in a logical and orderly fashion.

Written for supervisors and small business managers, as well as students, this text provides over two dozen easy to use tools with specific, step-by-step directions and examples. It will become a well-used addition to your desktop reference library.
Though you will run across many versions of these tools in MBA programs, this book relegates statistical formulae to an appendix, where they can be referenced when needed.

With its light touch and easy-to-follow style, this book can be used for introductory programs on decision making and problem solving, as a supplement to a more general supervision or principles of management course, or simply as a reference for the practicing manager.

Professor Robert Vaughn has taught decision making and problem solving to managers and college students for over twenty years. He is the author of a training program on the topic published by the American Management Association, and has also authored The Professional Trainer: A Comprehensive Guide to Planning, Delivering and Evaluating Training Programs published by Berrett-Koehler.

Ordering Information

Instructor’s manual available – contact office with a request e-mail info@arvonmanagement.com

Coming in February 2010: Trainer’s Workshop: Decision Making

The ASTD Trainer’s Workshop series is designed as a practical, hands-on guide for people who need to develop a training program in a particular subject. It includes all the content information needed, plus PowerPoint slides, worksheets, exercises, handouts, references, and a five chapter guide to developing effective training programs. This book includes ten units which can be presented individually or in total for a two-day training program. A variety of other topics by different authors is also available.