A client last year asked me to help set up a series of two-hour programs which would use technical and subject matter experts as trainers. Most of these people had done no or very little training and were too busy to go through a train-the-trainer session. MORE
The next Cleveland State University Training and Development Certificate Program begins February 24, 2012. I’ll be teaching the Needs Assessment and Analysis class on March… MORE
I was pleased to be asked to do a feature article for ASTD’s publication, T+D. The magazine is delivered to about 70,000 people in the workplace learning and performance field each month. MORE
I created a case study on ROI (return on investment). This is a measure of whether or not a training program was cost effective. MORE
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